Paragliding and weather conditions
- Tandem paragliding is subject to suitable weather, wind conditions, visibility and operational conditions.
- The pilot has the final decision on whether it is safe to fly.
- The flight may be delayed, rescheduled or cancelled due to weather or safety concerns.
- The advertised 4:00 PM activity start is an approximate schedule; actual take-off may vary depending on the season and conditions.
- The supplier's confirmed cancellation, refund or alternative-activity policy applies if the flight cannot operate.
Physical requirements and safety
- Guests should be comfortable participating in outdoor activities and walking on uneven terrain.
- Paragliding may have age, weight and health restrictions imposed by the operator.
- Guests must follow all instructions from the pilot and activity staff.
- Please inform the operator of any relevant medical or mobility concerns before booking.
ATV and off-road activities
- ATV operation may be subject to minimum age, driving experience and licence requirements.
- Whether guests drive the ATV themselves or ride as passengers depends on the operator's rules and the selected activity.
- Guests must follow safety instructions and use the required protective equipment.
Local activities
- Cassava and peanut harvesting depend on seasonal availability and actual farming conditions.
- Handicraft activities may vary according to local hosts and available materials.
- Visits and activities with local households are subject to host availability.
Transportation
- Hotel pickup and drop-off are available in central Hanoi, subject to confirmation.
- The estimated return time is approximately 8:00 PM and may vary depending on traffic and the paragliding schedule.
- Please provide your hotel name and address when booking.
Paragliding Cancellation & Refund Policy
- Tandem paragliding is subject to suitable weather, wind conditions, visibility and the pilot's final safety approval.
- If the paragliding flight is cancelled due to unsuitable weather or safety conditions and cannot be operated, guests will receive a refund of VND 2,000,000 per cancelled flight (per person).
- The remaining tour activities will continue as scheduled, where possible.
- The refund applies only to the cancelled paragliding activity and does not cover other tour services that have already been provided.
- The refund will be processed through the booking platform or the original payment method, subject to the platform's refund procedures.
A minimum of 1 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 1 day(s) before the departure date
In case of delays caused by traffic, weather, or other force majeure factors resulting in the cancellation of some itinerary attractions, please contact customer service. We will arrange a partial refund for you
In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 2 day(s) before departure (local time 06:00). Notifications will then be sent via email
Travelers with the following conditions or other health issues that could be worsened by excessive stimulation should not participate in this activity: Acrophobia, Heart disease, High blood pressure, Pregnant women, Asthma, Epilepsy