| Ticket type | E-ticket (direct entry) |
| Exhibit type | Art exhibits, Immersive exhibits |
| Tour types | Audio guide |
| Transport convenience | Near metro, Near bus stop, Near city center |
This activity is by reservation. Tickets are valid only for the session time specified on the ticket and are limited to that specific session.
Please arrive at least 15 minutes before your scheduled session to check in. Late arrivals will result in the ticket becoming invalid, and no refunds or exchanges will be provided. (For example: For a 10:30 session, please check in between 10:15 and 10:29. If you have not checked in by 10:30, the venue reserves the right to refuse entry and cannot provide a session change.)
You must complete an experience consent form upon entry.
The program is available in 7 languages, including Chinese, English, and French. You may select your preferred language. The experience provides audio only and does not include subtitles.
Each session lasts 1 hour, including 15 minutes of preparation and 45 minutes of walking experience.
To ensure experience quality, capacity per session is limited. You may experience it individually or in groups of up to 4 people. Multiple groups of 4 can participate simultaneously to explore the virtual scene together.
To ensure a smooth and safe experience, please follow the staff's guidance upon check-in to store your personal belongings and bags (including backpacks, side bags, handbags, etc.) in the lockers (free of charge, on-site storage service only). *Items exceeding 18 × 25 × 10 cm (length × width × height) must be stored in a locker.
Photography and video recording are prohibited inside the experience area.
As you will be wearing a head-mounted display, we recommend wearing contact lenses. The experience involves walking, so please wear comfortable clothing.
To prevent trampling accidents, please do not wear high heels or shoes with sharp soles during the experience. Electric wheelchairs, walkers, and canes are not permitted inside the venue. Visitors with limited mobility must use a standard wheelchair and be accompanied by someone to assist with pushing at all times.
If you experience dizziness or discomfort during the experience, please notify the staff immediately and follow their instructions to rest on the side.
Pets, umbrellas, selfie sticks, drinks, food, and any dangerous items are prohibited inside the venue. You will be held liable for any damage to equipment or venue property, or injuries to personnel caused by such items.
To maintain quality and safety, please keep your voice low during the experience. Do not shout or run. If you fail to comply after two warnings from staff, the organizer reserves the right to terminate your experience without a refund.
There are no restrooms or trash cans inside the venue. We recommend using the facilities in the park before entering the experience.
Reselling tickets on-site is strictly prohibited. Individuals engaging in inappropriate behavior who fail to comply with staff instructions will be required to leave immediately without objection, and no compensation or refund will be provided.
In the event of force majeure or other necessary circumstances, exhibition hours, content, and related regulations are subject to change in accordance with relevant laws and ticketing policies. Please refer to the latest announcements on-site and on the official fan page.
Monday 10:00–18:00 (Last Entry Time: 17:00)
Tuesday 10:00–18:00 (Last Entry Time: 17:00)
Wednesday 10:00–18:00 (Last Entry Time: 17:00)
Thursday 10:00–18:00 (Last Entry Time: 17:00)
Friday 10:00–18:00 (Last Entry Time: 17:00)
Saturday 10:00–18:00 (Last Entry Time: 17:00)
Sunday 10:00–18:00 (Last Entry Time: 17:00)