Cancellation policy
A minimum of 4 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 1 day(s) before the departure date
In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 17:00). Notifications will then be sent via email
Please arrive at the designated location 15 minute(s) before the scheduled departure time, as the tour will depart on time
No refunds will be provided for late arrivals, missed transportation or no-shows.
A reminder email will be sent by 5:00 PM one day before departure.
Children under 2 years old may join free of charge but will not be provided with a separate seat. A maximum of one free child is permitted per booking.
Children aged 2 years and above must purchase a regular ticket at the adult rate.
Please expect larger crowds, longer queues and possible delays during Korean public holidays and the year-end holiday period.
Gondola and Snowyland operations may be affected by weather or other operational circumstances.
Please wear warm winter clothing and footwear suitable for cold weather.
Christmas decorations and lighting are seasonal. Displays and lighting times may vary.
Shopping coupons are subject to the terms and conditions of participating stores.
The itinerary may change due to traffic, weather or other operational circumstances.