Haikyu!! 10th Anniversary Immersive Exhibition

A single ticket is valid for one person only and cannot be reused; a double ticket requires two people to enter together.

A random character sticker will be given upon entry. One sticker per ticket, with ten designs in total. Collect yours after ticket verification at the entrance.

Tickets are valuable items; please keep them safe. Tickets that are lost, damaged, punched, altered, stained, photocopied, torn, or otherwise unrecognizable, or expired, will be considered invalid and will not be replaced or refunded.

The ticket is valid for the duration of the exhibition (until March 28, 2027). Expired tickets will be considered void. For refunds, please complete the process at the original point of purchase before the exhibition closes on March 28, 2027. Late requests will not be accepted and will be handled according to the policies of each ticketing channel. Refunds for tickets purchased at the exhibition venue's ticket booth can only be processed on-site; you must provide the complete, unused ticket, receipt, and credit card transaction slip.

If this event is postponed, terminated, or changed for any reason, the organizer will notify ticket holders via SMS, email, ticketing channels, or other appropriate means, and will announce the changes and reasons on the official website, official fan page, ticketing channels, and at the exhibition venue. Ticket holders may apply for a full refund through the original point of purchase before entry without any handling fees. If no such notice or announcement is made, ticket holders may still apply for a full refund after visiting. For postponed exhibitions, tickets for which a refund has not been requested remain valid for the rescheduled exhibition period.

Children under 3 years old are admitted for free and must be accompanied by an adult with a ticket. (Please present relevant identification; if no ID is provided, height will be used to determine eligibility based on whether the child is 90 cm or taller; age is calculated based on the actual age on the day of entry.)

Those eligible for free admission must present their identification to staff for verification before entering. If you do not meet the criteria, please purchase the appropriate ticket. Once a visitor enters with a discounted ticket (concession ticket), no partial refunds or compensation for price differences will be provided.

To ensure staff can clearly identify the situation, please have the necessary companion for a person with a disability stay close to them upon entry.

For other ticketing regulations or any consumer disputes arising from this ticket, please contact our customer support email. Matters will be handled in accordance with the standard contract for cultural and artistic exhibition tickets issued by the Ministry of Culture.

Cases referred through the customer support hotline, email, service desk, or consumer protection officers will be recorded and responded to by a dedicated person within 2 business days, with a resolution provided within 10 business days (response times may be delayed in special circumstances, such as office closures due to natural disasters or internal training). In the event of large-scale collective complaints, we will actively attend negotiation meetings convened by the Taipei City Government's consumer protection officer and fully cooperate with the competent authority's guidance to complete the resolution.

If exhibition operating hours, visitor capacity limits, visitor flow, or safety measures need to be adjusted due to natural disasters, epidemics, government orders, facility failure, or the necessity of maintaining public safety, the organizer will announce this immediately on the official website, official fan page, ticketing channels, and at the exhibition venue. Changes to exhibition content will be handled according to the refund policy for postponements, terminations, or content changes.