Cancellations 2 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free；Cancellation is not allowed between 0–1 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.；Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once your refund request is confirmed, KKday will initiate the refund to your original payment method within 15 days. The actual refund timing depends on your card-issuing bank’s policy.

Please use the same name as the hotel reservation when booking the delivery service for identity verification.；After dropping off your luggage at the hotel, please inform the hotel staff that Mr. Luggage will come to collect it.；Please ensure each item does not exceed 25KG to avoid damage to wheels and handles.；New Taipei City limited to: Banqiao, Xinzhuang, Luzhou, Sanchong；We will contact you as soon as possible after your order is placed.

Taipei Luggage / Souvenir Delivery | Taoyuan Airport (TPE) | Songshan Airport (TSA) | Same-day Delivery for Taipei City/New Taipei City Hotels | Mr. Luggage

Taiwan-Taoyuan

Free cancellation 2 day(s) prior to experience date

Please present your e-voucher and passport on-site

Compensation of up to NT$20,000 per order if flight boarding is missed due to delivery delays.
Counters available at the airport for drop-off; no need to meet the driver in person.
Free luggage storage for up to 2 days starting from the delivery date.
Every piece of luggage is secured with a unique seal number.

[5% App discount] Code: APP5OFF , HK: APP15HK

Instant confirmation

Package Options

More Options

Product Info

Delivery Time:
Airport to Hotel: Drop off before 16:00; delivered to hotel by 23:30 at the latest.
Hotel to Airport: Drop off before 11:00; available for pickup at the airport counter from 16:00.
Business Hours:
Taoyuan Airport Terminal 1 (TPE-T1) Service Counter: 08:00~23:00
Taoyuan Airport Terminal 2 (TPE-T2) Service Counter: 24HR
Songshan Airport (TSA) Service Counter: 05:00~22:00
Luggage Delivery Process
【Airport to Hotel】
Please ensure luggage is dropped off at the airport counter before 16:00. Deliveries after this time will be delayed by one day and are non-refundable.
Please provide the hotel booking website and booking number when ordering.
Show your order screen at the airport luggage service counter to drop off your luggage.
Mr. Luggage will complete the delivery within the daily delivery time.
You can pick up your luggage directly at the hotel front desk after delivery.

【Hotel to Airport】
The name of the person placing the order must match the name on the hotel reservation.
Drop off luggage at the hotel front desk before 11:00 AM, and ask hotel staff to attach a tag with the orderer's name and inform them that Mr. Luggage will come for collection.
Mr. Luggage will deliver the luggage to the airport counter by 16:00.
Show your order screen and passport at the airport luggage service counter to pick up your luggage.

【Hotel to Hotel】
The name of the person placing the order must match the name on the hotel reservation.
Drop off luggage at the hotel front desk before 11:00 AM, and ask hotel staff to attach a tag with the orderer's name and inform them that Mr. Luggage will come for collection.
Mr. Luggage will complete the delivery within the daily delivery time.
You can pick up your luggage directly at the hotel front desk after delivery.

Purchase Notice

This service is not available for guests staying in Airbnbs, apartments, office buildings, or accommodations without a hotel front desk.
Please ensure luggage is dropped off within the specified time.
Combined luggage is not accepted (e.g., a backpack attached to a suitcase).
Please do not place valuables or important documents inside your suitcase.
The quantity selected for the package should match the number of luggage items.
Please select the luggage delivery date and note your delivery and pickup times when ordering.
The sum of length + width + height of the item must not exceed 180 cm, and the weight must not exceed 25 kg.
Bicycles cannot be accepted for delivery.

Includes/Excludes

Insurance

Reminders

Please use the same name as the hotel reservation when booking the delivery service for identity verification.
After dropping off your luggage at the hotel, please inform the hotel staff that Mr. Luggage will come to collect it.
Please ensure each item does not exceed 25KG to avoid damage to wheels and handles.
New Taipei City limited to: Banqiao, Xinzhuang, Luzhou, Sanchong
We will contact you as soon as possible after your order is placed.

How to Redeem Your Voucher

How to Use Your Voucher

Please present your e-voucher and passport on-site

Meeting Point

Location Name: Terminal 1 MRT Station Mr. Luggage Counter

Address: No. 15, Hangzhan S. Rd., Dayuan Dist., Taoyuan City

How to Get There

Taoyuan Airport MRT Terminal 1

Location Name: Terminal 2 Arrival Hall Pelican Counter

Address: 1F, No. 9, Hangzhan S. Rd., Dayuan Dist., Taoyuan City

How to Get There

Next to the telecom shop on the 1st floor

Location Name: Songshan Airport Departure Hall (near Exit E)

Address: No. 340-9, Dunhua N. Rd., Songshan Dist., Taipei City

How to Get There

Next to Exit E

Cancellation Policy

Cancellations 2 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
Cancellation is not allowed between 0–1 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.

NOTE

Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once your refund request is confirmed, KKday will initiate the refund to your original payment method within 15 days. The actual refund timing depends on your card-issuing bank’s policy.

Get Help

KKday Help Center