Malaysia eSIM｜1-30 Days Daily / Total Data 5G eSIM
- Stay connected with cost-effective, unlimited 4G data when you are traveling around Malaysia
- Save the worry about switching, installing and losing the SIM cards
- Enjoy the user-friendly and quick activation of eSIM and access the internet with ease!
- eSIM and user manual will be emailed to you within 6 hours
- All iPhones bought from China mainland, Hong Kong and Macau DO NOT support eSIM, and all Samsung purchased from China mainland, Hong Kong, Macau and Taiwan DO NOT support eSIM.
Package Options
Product Info
-eSIM receiving information-
- The eSIM and guidelines will be sent to the customer's email immediately after the order is confirmed.
- If you do not receive email having eSIM, kindly check spam/junk email or contact us via message.
Please confirm that your device is suitable for eSIM before purchasing.
E-SIM SUPPORTED DEVICE LIST
eSIM installation instructions
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Purchase Notice
- All iPhones bought from China mainland, Hong Kong and Macau DO NOT support eSIM, and all Samsung purchased from China mainland, Hong Kong, Macau and Taiwan DO NOT support eSIM.
[Cancellation Policy]
The provider will not be responsible for granting refunds for the following cases:
- Expired product
- eSIM has been activated successfully
- Location does not fully meet the reception and broadcasting conditions
- Because mobile devices have their own settings, some or all of the product's features cannot be used
- Mobile device is network-locked, SIM locked
- Non-satisfaction with internet transmission speed (due to the carrier's facilities at that location, local signal, etc.)
- Other causes after eSIM activation
- Customers do not actively contact the supplier when there is a problem with the product
Reminders
The eSIM and guidelines will be sent to the customer's email within 6 hours.
If you do not receive email having eSIM, kindly check spam/junk email or contact us via message.
Check Supported devices or How to know that your devices support eSIM or not to make sure that you can use eSIM on this device
All iPhones bought from China mainland, Hong Kong and Macau DO NOT support eSIM, and all Samsung purchased from China mainland, Hong Kong, Macau and Taiwan DO NOT support eSIM.
Please do not delete eSIM after activating. The eSIM QR code can only be activated once. We are not able to assist you if the eSIM has been deleted from the device.
It must be installed and activated at the destination within 30 days after receiving the eSIM, otherwise the eSIM will become invalid and unusable.
The quality of communication may be affected by outside conditions; surrounding landforms (e.g. mountains), weather, obstruction by buildings, the number of users, or locations may affect the speed and quality of the internet
In accordance with the Fair Usage Policy, excessive video streaming or data consumption may cause slower or weaker signal reception
How to Use
- The eSIM and guidelines will be sent to the customer's email within 6hours.
- If you do not receive email having eSIM, kindly check spam/junk email or contact us via message.
- Please do not delete eSIM after activating. The eSIM QR code can only be activated once. We are not able to assist you if the eSIM has been deleted from the device.
[eSIM COMPATIBILITY CHECKING GUIDELINES]
- Method 1:
Step 1: Go to “Settings” > “Cellular”.
Step 2: If the “Add eSIM” section is available, your phone does support eSIM service.
- Method 2:
Step 1: Go to “Settings” > “General” > “About”.
Step 2: Check “Model Name”. See whether it is listed in our “eSIM supported devices list” (see above)
Step 3: Check the “Carrier Lock” section. It should say “No SIM restriction” – this means your device is not SIM locked.
Step 4: Scroll down to view “Available SIM”, if there is a “IMEI2” number, eSIM can be used on your device.
-ANDROID-
- Method 1:
Step 1: Dial *#06#. Press call.
Step 2: Your IMEI number will be displayed. If the EID number is displayed, your device is eSIM compatible. Please note the EID info (if available). This is your eSIM serial number.
- Method 2:
Step 1: Open “Settings” on your phone.
Step 2: In the search bar, search for IMEI and choose “IMEI Information”. If this information is available, your phone can use eSIM.
Voucher Redemption Period
- The voucher must be redeemed on the selected date and within operating hours; Invalid after expiration
Cancellation Policy
- Once the order has been completed, it cannot be canceled, modified, or refunded
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once your refund request is confirmed, KKday will initiate the refund to your original payment method within 15 days. The actual refund timing depends on your card-issuing bank’s policy.
