Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time
Meeting point description: Upside Down House Metrocentre. Please arrive at least 30 minutes before the booked time.(Yellow Mall Multi-Storey Car Park, Metrocentre, Gateshead, UK)
Accessibility:Not suitable for guests with heart problems or severe motion sickness
It is not advised to take part in this experience if you are pregnant
Only the first floor is wheelchair accessible. The attraction has 2 floors, separated by a spiral staircase, with no lift or ramp alternative to the second floor
Not allowed:Professional equipment used for filming is not allowed unless the corporate team has provided prior written consent
You may be denied entry if you seem dizzy, drunk, or under the influence of an illegal substance
Service animals. Guide dogs or assistant dogs are permitted only
Know in advance:The family ticket is valid for 4 people aged 4+
Infants aged 3 and under can enjoy free admission. There's a maximum of 3 infants per adult/booking
Children under the age of 12 must always be supervised by an adult or guardian over the age of 18
No more than 20 people can be in the house at the same time. Each floor is limited to 10 people, with the overall experience lasting about 15-20 minutes
Queues may be exceptionally longer on weekends, school holidays, and peak times. The venue staff manages queues and assists visitors as best as they can
The local operator is not responsible for any personal injury once you have entered the house
Remember to bring:Your smartphone, GoPro, or camera