Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time
Meeting point description: Access is at gate 28 of the stadium.(Avenida de Concha Espina, 1, Madrid, Spain)
Ticket validityValid only for the selected day and time.
Late arrivals may not be guaranteed access.
Access restrictionsBenches and dressing rooms are not accessible on match days or the day before a match.
Due to stadium events, the route and timing of the visit may vary.
This is a self-guided tour; no guide is included.
Note: Turf on the pitch temporarily removed
Ticket controlKeep your ticket until the end of the tour; staff may request it when you leave to maintain capacity limits.
Reduced tickets and Madridista cardShow relevant documentation for reduced-price tickets.
Madridista cardholders must present their card at the entrance.
ChildrenFree entry for ages 0–4.
AnimalsNo animals allowed, except guide dogs with official documentation.
Opening hoursMonday to Saturday: 9:00 am – 7:00 pm
Sundays and public holidays: 9:30 am – 6:30 pm
Practical infoBring documentation for assistance dogs, reduced-price tickets, or Madridista discounts.
AccessibilityMuseum and panoramic viewpoint are wheelchair accessible.
Benches and dressing rooms are not yet fully accessible.