What To Bring: Passport or ID card
What To Bring: Student card
Not Allowed: Pets
Not Allowed: Weapons or sharp objects
Not Allowed: Oversize luggage
Not Allowed: Food and drinks
Not Allowed: Luggage or large bags
Know Before You Go: During peak season and depending on ticket availability, the meeting time of this tour can vary up to 15 minutes before or after the scheduled time.
Know Before You Go: If you are not in possession of the document which details were provided at the time of booking the Alcázar management will deny access to the monument. Only original documents are accepted, no photocopies or pictures.
Know Before You Go: If you leave the monument complex, you will not be allowed to re-enter, as tickets are only used for a specific time.
Know Before You Go: All visitors must pass through airport-style security with bag scanned.
Know Before You Go: We pre-purchase tickets and skip the ticket office line but there might be some waiting at the entrance due to id and security controls.
Know Before You Go: Please note that due to heavy wind or rain alert the Alcázar management can close the palace gardens for security reasons.
Know Before You Go: Also there might be some areas closed to the public due to restorations, official use of the palace or safety reasons.
Know Before You Go: This tour will take place rain or shine.