What To Bring: Passport or ID card
What To Bring: Student card
Not Allowed: Pets
Not Allowed: Weapons or sharp objects
Not Allowed: Oversize luggage
Not Allowed: Food and drinks
Not Allowed: Luggage or large bags
Not Allowed: Audio recording
Know Before You Go: During peak season the meeting time of this tour can vary up to 15 minutes before or after the scheduled time
Know Before You Go: If you are not in possession of the document whose details were provided at the time of booking, the Alcázar management will deny access to the monument. Only original documents are accepted
Know Before You Go: If you leave the monument complex, you will not be allowed to re-enter, as tickets are only used for a specific time
Know Before You Go: All visitors must pass through airport-style security and have their bags scanned
Know Before You Go: We pre-purchase tickets and skip the ticket office line. We enter the monument using the fast-track separate access, but there might be some waiting at the entrance due to ID and security controls
Know Before You Go: Due to a heavy wind or rain alert, the Alcázar management can close the palace gardens for security reasons
Know Before You Go: Also there might be some areas closed to the public due to restorations, official use of the palace or safety reasons
Know Before You Go: This tour will take place rain or shine