1. Between 8:00 PM and 9:00 PM the night before your trip, our staff will contact you to arrange the approximate pick-up time, pick-up location, and vehicle number. On the day of your trip, pick-up time is between 8:00 AM and 8:30 AM.
2. For holders of senior citizen cards, military officer cards, or other discounted passes, the tour guide will refund the ticket price on-site at the discounted rate, not the original list price.
3. Shopping areas are located within the scenic area; this is an activity of the scenic area management. Any purchases made by guests at these locations are not the responsibility of our company.
4. Personal Consumption Notes: Shopping, entertainment, and other activities not arranged by the travel agency during the itinerary are considered personal consumption by the tourist. The travel agency is not responsible for any disputes or losses that may arise. Guests should shop rationally, pay attention to the quality and price of goods, and request official invoices from merchants.
5. Special Notice: Tourists must bring their personal travel items and valid ID cards (children should bring the original household registration book or birth certificate, and tourists who are 16 years of age or older and have not obtained an ID card must bring the original certificate from the police station), and take good care of them.
6. In the event of force majeure or unforeseen circumstances such as weather conditions or emergencies that prevent the tour from proceeding as scheduled, any additional costs incurred due to itinerary changes will be borne by the tourist, while any reduced costs will be refunded by the travel agency.
7. Fujian has a generally mild climate with abundant rainfall, and is classified as a maritime climate. Summers are quite hot, with temperatures generally above 30℃ in July and August; winter temperatures often fall below 10℃; there is long hours of sunshine and abundant sunlight. The average annual temperature is 21℃.
8. The times indicated in the itinerary are for your reference only. If the itinerary is affected by force majeure (natural disasters, traffic jams, queues, government actions, etc.), our company may make itinerary adjustments to ensure the smooth progress of the itinerary. If the itinerary cannot be executed according to the agreed plan, the traveler shall bear the additional costs incurred due to the changes.
9. Tourists should carry some essential medicines with them according to their physical condition (such as cold medicine, antidiarrheal medicine, motion sickness medicine, band-aids, etc.), and prepare clothing and umbrellas or raincoats according to weather changes.
10. Travel time in the itinerary does not include sightseeing time at attractions. The order of attractions visited on the day may be adjusted by our company without affecting the overall itinerary. The sightseeing time indicated in the itinerary is based on normal tourism conditions. In principle, during the off-season when there are fewer tourists, the indicated sightseeing time should be sufficient for tourists to complete their visits to the attractions.
11. Please fill out the feedback form carefully. Our company handles complaints based on the travel feedback form signed by the guest on-site. Please fill it out truthfully. If you have any opinions on the spot, please let us know in a timely manner so that we can understand and meet your needs as soon as possible. Thank you for your understanding and cooperation!
12. This product is a group tour for individual travelers. While the promised service content and standards remain unchanged, you may be sharing transportation and sightseeing with guests from other travel agencies. By submitting your order, you agree to the travel agency's decision to arrange the itinerary together after group booking.
14. Due to the surge in tourists during peak seasons such as National Day, Spring Festival, and May Day, the capacity is limited; the Yunshuiyao Tulou, which accommodates 2-8 people, will be replaced with 35-person airline seats for smaller groups. We appreciate your understanding!