| Data Usage Specifications | Unlimited data, 500MB, 1GB, 2GB, 3GB, 5GB, 10GB, 20GB, 30GB, 50GB |
| Transmission Specifications | 4G |
| Signal Coverage Area | Thailand, Malaysia, Singapore, Vietnam, Indonesia |
| Mobile Carrier | Singapore: Singtel; Malaysia: Celcom / Digi / Maxis; Thailand: TRUE / DTAC; Indonesia: Telkomsel / XL; Vietnam: Viettel / Vinaphone / Mobifone |
| Supported Sizes | eSIM |
| Hotspot Sharing | Available |
| Supported Frequencies(4G) | B1(2100 MHz), B8(900 MHz), B3(1800 MHz), B7(2600 MHz) |
| Top-Up Availability | Top-up unavailable |
| Excludes | Voice calls, Texts |
| Not Supported | SIM-locked device, Carrier-customized device, Mobile hotspotModified phones, 3G phones, translation devices, and phones without eSIM functionality. |
| Network Type | Roaming |
| Mobile Virtual Network Operator (MVNO) | China Mobile Hong Kong Company Limited |
Once the QR code is scanned and the order is successfully downloaded, cancellation and refunds are not possible.
Installing an eSIM requires an internet connection. Before installation, please ensure that there is available WiFi or mobile data in your environment.
Please scan and install your eSIM after arriving at your destination on the start date of your journey to avoid prematurely starting the validity period calculation.
Each QR code can only be scanned and installed once. Once activated, it cannot be changed to another device or deleted.
Please use the eSIM within 60 days of receiving it; it will expire after that period.
iOS version 12.1 or later is required. Please note that iPhones sold in mainland China do not support eSIM. In Hong Kong and Macau, only the iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS have eSIM functionality.
Samsung phones vary by country. Samsung phones purchased in Taiwan do not support eSIM. For other regions, please check with the Samsung website first.
Please be aware that signal quality may be affected by factors such as location, terrain, building obstruction, number of users, and weather.
In accordance with international data communication fair use policies, it is recommended to disable Facebook Video's automatic browsing function, and the automatic update or synchronization function of apps to avoid excessive data usage. If your internet speed slows down or you are unable to access the internet due to prolonged viewing of online TV, videos, or downloading large files or online games, you will not be able to apply for a refund or compensation. Please be aware of this.