2. Enjoy panoramic views from the glacier at the top of Europe, and ascend 3454 meters by train to reach the summit of Jungfrau.
3. Enjoy free time in the quaint village of Interlaken, visit the Sphinx Observatory, and gaze at the Eiger.
2. A minimum of 5 people are required to form a group. If the number of participants does not reach the minimum required number, the trip can be cancelled or rescheduled.
3. Transportation will be arranged according to the number of people in the group. For small groups, the driver will also act as the tour guide. For large groups, if there are fewer than 20 people, the group will not be able to form and there will be no individual tour guide. Thank you for your understanding!
4. All tour participants must provide accurate and accessible contact information so that customer service can promptly notify them of travel arrangements. If you miss your tour due to being unable to be contacted in time, you will be solely responsible. Please check your email or other reliable social media channels to receive order confirmations and tour departure information.
5. As this is a group tour, in order not to affect other guests, the driver will wait for you for a maximum of 10 minutes. If you do not appear after the time limit, it will be considered as abandoning the trip, and the fee will not be refunded. You will bear the risk of being absent due to personal reasons. Please be sure to meet at the meeting point on time. Thank you for your understanding.
6. Please bring a valid ID or passport for identity verification on the day of the event.
7. Due to weather or other force majeure events, the itinerary may be temporarily changed or suspended. Please be aware of this and pay attention to staff notifications or system updates. Routes and transportation may be adjusted during maintenance work and according to seasonal timetables without prior notice.
8. Participants under 18 years of age must be accompanied by at least one adult throughout the trip. Seniors aged 70 and above must ensure they are in good health and suitable for travel, and must be accompanied by a family member or friend aged 22 or above throughout the trip. This trip is not recommended for pregnant women over 7 months, high-risk pregnant women, or children under 2 years of age, due to difficulties in stress balance and insufficient water intake. Jungfrau Railway's recommended high-altitude travel advice: Please ensure that all participants are in good health and have sufficient physical fitness for mountain climbing.
9. Please strictly adhere to the meeting time specified by the driver/guide. If you fail to return to the meeting point at the agreed time, the group will continue to the next attraction, and you will need to make your own way to the meeting point. Please be aware of this.
10. It is not recommended to bring luggage on a day trip. If you do bring luggage, please inform customer service in advance of the quantity, size and other details, and you can only bring it after confirming the cost or obtaining permission.
11. Drivers and guides cannot arrange special seats. If necessary, please consult with other passengers. If they refuse, please use the existing seats.
12. Unauthorized departure from the group is not permitted during the tour (except for free time). We apologize for any inconvenience. If you leave the group midway through the trip, the transaction will be considered invalid, and no refund will be given. Furthermore, you will be solely responsible for any personal injury or property damage resulting from this. Please confirm your departure time and take photos of the vehicle for future reference to avoid boarding the wrong bus or forgetting to board.
13. During free time, you should pay attention to your personal safety and property security. If you do not heed the advice and an accident or loss occurs, you will be responsible for the consequences.
14. The end time is subject to traffic conditions. Please do not book flights, ships, etc. for the same day of your trip to avoid missing your flight or ship due to unforeseen circumstances. Please be aware of this situation, and we will not provide any refunds or compensation for this.
15. This tour does not include insurance; all risks associated with participating in this tour are borne by the traveler. Please exercise caution and take necessary precautions. The company and its employees are not responsible for any personal injury or property damage, and no refunds will be provided.
16. The mountaintop is covered in snow year-round, with extremely low temperatures (around 0°C in summer and below -10°C in winter), extremely strong ultraviolet radiation, and is easily affected by the weather. Please wear warm and comfortable clothing, non-slip and warm hiking boots, and prepare sunglasses, SPF50+ sunscreen, and lip balm.
17. Don't stay up late the night before your trip. Drink plenty of water on the day of your trip (bring a thermos if possible), move slowly, avoid running, jumping, and talking loudly. Don't drink alcohol, overeat, or eat greasy food.
18. Those prone to altitude sickness should consult a doctor in advance and prepare acetazolamide, etc.; Rhodiola rosea needs to be taken several days in advance (effects vary from person to person). If discomfort occurs: stop activities immediately, sit down and rest, take deep breaths, and inhale oxygen (there are paid oxygen stations at the top of the mountain). If severe discomfort occurs (severe headache, vomiting, difficulty breathing): take the train down the mountain immediately, and the symptoms will be relieved at a lower altitude.
19. Stay away from cliff edges, supervise children, and do not chase or play roughly. Pets are not allowed (guide dogs are permitted), and food and drinks are not allowed in the vehicle.
A minimum of 5 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 1 day(s) before the departure date
In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 23:59). Notifications will then be sent via email
Travelers with the following conditions or other health issues that could be worsened by excessive stimulation should not participate in this activity: Heart disease, Asthma, Epilepsy, Pregnant women, High blood pressure
Please arrive at the designated location 15 minute(s) before the scheduled departure time, as the tour will depart on time
This is a local tour, and the order of sightseeing may be adjusted based on weather, traffic, and other actual conditions. Please be aware of this. The itinerary times listed are for reference only; the actual times will vary depending on the day's schedule.
Since the return time is uncertain, we cannot guarantee that you will return within the specified time. For example, if you need to catch a plane or train, we cannot guarantee that you will return. Please be aware of this situation, and we will not provide any refunds or compensation for this.
Those under 18 years of age must be accompanied by at least one adult throughout the trip. Seniors aged 70 and above must ensure they are in good health and suitable for travel, and must be accompanied by a family member or friend aged 22 or above throughout the trip. This trip is not recommended for pregnant women over 7 months, high-risk pregnant women, or children under 2 years of age, due to difficulties in stress balance and insufficient water intake. Jungfrau Railway's recommended high-altitude travel advice: Please ensure that all participants are in good health and have sufficient physical fitness for hiking.
All tour participants must provide accurate contact information and keep it accessible so that customer service can promptly notify them of travel arrangements. If you miss your tour due to being unable to be contacted in time for personal reasons, you will be solely responsible. Please check your email or social media such as WhatsApp and WeChat for confirmation messages from the operator.
As this is a group tour, in order not to affect other guests, the tour guide will wait for you for a maximum of 10 minutes. If you do not appear after this time, it will be considered as a forfeit of the tour, and the fee will not be refunded. You will bear the risk of being absent due to personal reasons. Please be sure to arrive at the meeting point on time. Thank you for your understanding.
Due to weather, temporary events at venues, or other force majeure events, the itinerary may be temporarily adjusted. Please pay attention to the operator's notices or official website updates.
Jungfrau offers unique beauty throughout the year, but summer (June to August) and winter (December to February) are generally considered the best times to visit. Summer has milder weather, ideal for outdoor activities and enjoying lush green mountain views, while winter allows you to experience a world of snow and enjoy activities like skiing. Visiting in spring (April to May) or autumn (September to October) means fewer crowds and the chance to appreciate distinct landscapes.
There are several theories regarding the origin of the name Jungfrau. The most well-known legend suggests its summit, perpetually covered in pristine white snow, is as pure and flawless as a shy maiden, hence its name. Another theory posits that its appearance, contrasted with the nearby Mönch and Eiger peaks, makes Jungfrau seem more delicate and beautiful, leading to its naming.
The summit of Jungfrau is at an altitude of 3454 meters, and some visitors may experience symptoms of altitude sickness such as headaches, nausea, or fatigue. Preventive measures include acclimatizing in a lower altitude area for 1-2 days after arriving in Switzerland, getting sufficient sleep the night before your ascent, avoiding strenuous activities and pacing yourself during the trip, drinking plenty of water, and avoiding alcohol. If you feel unwell, inform your guide immediately or rest.
Jungfrau is called the 'Top of Europe' not because it is the highest mountain in Europe, but because its summit station, 'Jungfraujoch,' is the highest railway station in Europe, situated at an altitude of 3454 meters. This title symbolizes its exceptional geographical location and the highest point accessible by train, offering visitors a unique experience of panoramic views of glaciers and the Alps from the highest vantage point in Europe.
Due to its high altitude, even in summer, the temperature at the summit can be close to freezing, and the weather changes rapidly. It is recommended to dress in layers: a moisture-wicking base layer, a warm mid-layer (like wool or down), and a waterproof and windproof outer jacket. Additionally, sunglasses, gloves, a hat, a scarf, and waterproof, non-slip shoes are essential to cope with the variable weather and snowy conditions.
In addition to altitude sickness, UV radiation is stronger at higher altitudes, so it's crucial to wear sunscreen and sunglasses to protect your skin and eyes. When participating in snow activities, be mindful of slippery surfaces to avoid falls and injuries. High altitudes can also lead to faster exhaustion, so avoid overexertion. If you have any pre-existing medical conditions, be sure to consult your doctor and pack any necessary medications.
At the 'Top of Europe' viewing platform on Jungfrau, you can admire the magnificent panoramic views of the Eiger, Mönch, and the Alps from the Sphinx Observatory. You can also explore the Ice Palace and marvel at the intricate ice sculptures, walk on the snowfield to experience the vastness of the glacier, or learn about the history and legends of Jungfrau at the Alpine Sensation experience.
The train route to the Jungfrau summit is a unique cogwheel railway, designed to overcome high altitudes and steep gradients. Most of the journey travels through tunnels, with brief stops at Eigerwand and Eismeer. Here, passengers can admire the spectacular views of the glacier and surrounding mountains through windows in the tunnels, before finally arriving at Europe's highest train station.