⚠Please scan the QR code on the day of departure. Once the QR code is scanned and installed on your phone, the number of days will be calculated in calendar days. (If you purchase a 3-day internet plan and install and activate it at 10:00 AM on September 1st, that day will be considered the first day of your usage. After 00:00, it will be the second day. The card will expire at 12:00 PM on September 3rd.) Time calculations are based on Taiwan time (GMT +8).
⚠This eSIM must be activated within 90 days of issuance. It is recommended to activate it as soon as possible after arriving at your destination to ensure your usage rights.
⚠ We are not responsible for refunds if the service is not used in the designated area and therefore cannot be used.
A QR code can only be scanned once with one mobile phone and cannot be changed after binding
Please follow the installation instructions. Do not exit the screen during the installation process to avoid misidentification by the phone and causing the eSIM plan to be deleted.
eSIM supports the models shown in the image below. Before purchasing, you can dial *#06# on your mobile phone to check if you have an EID (not MEID).
The network may change with factors such as the number of users, climate, building shadows, and location. If the reception is unstable, please be sure to contact technical customer service.
International Fair Use Principle: Telecom operators in various countries will assess individual usage and set a maximum usage limit for each user. Watching videos, downloading, sharing, and other excessive usage are not recommended. Once detected by the local telecom operator, the network service will be suspended. If you are unable to use the network due to excessive usage, please contact technical customer service.
Telecom operators in all countries have Fair Use Principles (FUP) restrictions. Telecom operators may impose network restrictions (speed reductions or disconnections) on customers who use a lot of data in a short period of time. If your speed is reduced due to the Fair Use Principles (FUP), please contact technical support.
When selecting a US & Canada eSIM, consider the data plan (e.g., daily high-speed or unlimited data), the network coverage provided (ensuring it includes major carriers like T-Mobile/Verizon in the US and Rogers in Canada), your device's compatibility with eSIM technology, and the ease of activation and management. Prioritize plans that offer comprehensive coverage and reliable customer support for a smooth experience across both countries.
Yes, a US & Canada eSIM is specifically designed for seamless data roaming between the United States and Canada. It utilizes integrated roaming resources from leading network providers in both countries, such as US T-Mobile/Verizon and Canadian Rogers Wireless. This allows you to maintain continuous 4G/5G internet access as you travel across the border without requiring any changes to your eSIM or plan.
Using a US & Canada eSIM offers several key advantages over a physical SIM card. These include digital activation, eliminating the need to physically swap cards, and the convenience of managing multiple network profiles on a single device. eSIMs typically provide instant connectivity upon arrival, greater flexibility in plan selection, and often simplify the setup process, enhancing overall travel convenience and reducing the risk of misplacing a small physical card.
The primary limitation for using a US & Canada eSIM is device compatibility, as it requires a relatively recent smartphone model that supports eSIM functionality and is unlocked. Initial installation might also require a stable internet connection to download the eSIM profile. While generally user-friendly, some travelers new to eSIM technology might find the digital setup process less familiar than inserting a traditional physical SIM card.
When using a US & Canada eSIM, data roaming activates automatically by connecting your device to partner networks in the country you are visiting. For example, in the US, it will connect to T-Mobile or Verizon, and in Canada, it will utilize Rogers Wireless. Your eSIM profile is pre-configured to automatically access these available 4G/5G networks, providing you with continuous data access without requiring manual network selection or complex configuration on your part.
To ensure proper usage of your US & Canada eSIM, you should enable 'Data Roaming' in your device's cellular settings for the installed eSIM profile. Also, confirm that the eSIM is set as your primary line for cellular data. Most eSIMs are designed to automatically select the optimal network, so manual network selection is typically unnecessary. Always review these settings before and during your travel to ensure uninterrupted connectivity.
The US & Canada eSIM ensures stable and high-speed connectivity by leveraging dual-network support in the United States, typically including robust networks like T-Mobile and Verizon. For coverage within Canada, it utilizes the reliable roaming resources of Rogers Wireless. This multi-network approach provides extensive 4G/5G service coverage across both nations, ensuring consistent internet access throughout your journey.
For iOS devices, setting up a US & Canada eSIM is designed for simplicity. You will need to ensure your iOS app is updated to its latest version and your iPhone is running iOS 17.4 or later. Once these conditions are met, the eSIM can often be installed with a convenient one-click process directly within the app. This streamlined approach allows for quick activation and connectivity for your travels.