StarHub 5G Tourist eSIM – Singapore eSIM (eKYC Required)
Access lightning-fast internet in Singapore with StarHub prepaid 5G eSIM – no physical SIM card required!
- Singapore’s #1 Award-Winning Network for mobile experience
- Seamless data roaming across 20+ global destinations
- Instant activation – no airport pick-up needed
- Hotspot supported – share your connection anytime
**Please update your iOS to the latest version(iOS 18.6 or above) if you encounter issues with real-name registration.
Package Options
What You Can Expect
Activate your Traveler Data eSIM in 3 easy steps:
Step 1: Register your eSIM
Step 2: Passport Verification
Step 3: Install eSIM
Important Info
Reminders
Please confirm eSIM compatibility before purchase. Once the eSIM is issued, the order cannot be cancelled or refunded.
iPhones and Android phones sold in China, Hong Kong, and Macau do not support eSIM. Most Android phones sold in Taiwan are also incompatible.
The eSIM is valid for redemption within 21 days from date of issue. Please install your eSIM within the validity period.
Each Passport holder can only register up to 3 Prepaid SIM cards (regardless of service provider).
The person registering the eSIM must be at least 15 years old.
eSIM registration with passport will be subjected to thirty (30) days validity as per IMDA’s regulations.
The quality of communication may be affected by outside conditions such as surrounding landforms (i.e. mountains), location, weather, obstruction by buildings or the number of users.
How to Use
How do I set my phone to install the Traveler Data eSIM?
- For iOS (iPhone):
- Go to 【Settings/ Mobile Service (or Cellular)】.
- Under SIMs, tap to select your newly added eSIM.
- Turn on the toggle for Turn On This Line.
- Return to Mobile Service, tap Mobile Data, and select the eSIM as the active line for data.
- Turn off Allow Mobile Data Switching to ensure your iPhone does not revert to your primary SIM.
- Return to Mobile Service, under SIMs, select eSIM, scroll down and enable Data Roaming for the eSIM plan.
- For Android (device models may vary slightly):
- Go to 【Settings/ Connections/ Mobile Networks】
- Select the newly added eSIM profile.
- Enable Use SIM or Enable this SIM.
- Under Preferred SIM for mobile data, choose the eSIM.
- Disable any option that allows automatic data switching between SIMs.
- Return to 【Connections/ Mobile Network】 scroll to Data Roaming and turn it on for the eSIM.
- To use Data Roaming on your device ensure that Mobile Data & Data Roaming is enabled.
- For overseas calls, Dial 018 <country code><area code><number>
- Ensure that your APN (Access Point Name) is set to “shwap” to enable data connection. Click here for a step-by-step guide.
- To track your balance and to purchase additional data, download the Starhub App (App Store / Google Play) and login with your mobile number.
- StarHub eSIM FAQ
Validity Period
- Valid for use within 21day(s) from the date of issue; Invalid after expiration
Cancellation Policy
- Once the order has been completed, it cannot be canceled, modified, or refunded
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.
FAQ
Activation of the StarHub 5G Tourist eSIM involves a quick electronic Know Your Customer (eKYC) registration process. After purchasing, you will receive a QR code via email. Simply scan this QR code with your compatible device and follow the on-screen instructions to complete the eKYC. Once approved, your eSIM will be instantly activated, granting you immediate internet access in Singapore without needing airport pick-up.
Yes, the StarHub 5G Tourist eSIM is specifically designed for international visitors to Singapore. It offers a convenient way for tourists to access high-speed internet without the need for a physical SIM card. The eSIM can be purchased online before your trip, allowing for instant activation upon arrival, making it very accessible for short-term visitors.
Yes, the StarHub 5G Tourist eSIM provides access to lightning-fast 5G internet connectivity. It operates on StarHub's award-winning network, which is recognized for its mobile experience in Singapore. This ensures that users can enjoy high-speed data for browsing, streaming, and staying connected throughout their visit.
Yes, the StarHub 5G Tourist eSIM supports mobile hotspot tethering. This feature allows you to share your internet connection with other devices, such as laptops, tablets, or even companions' phones. It's a convenient option for ensuring multiple devices stay connected or for sharing data with travel partners anytime, anywhere in Singapore.
Yes, beyond Singapore, the StarHub 5G Tourist eSIM also offers seamless data roaming across over 20 global destinations. This feature provides extended connectivity for travelers who might be visiting multiple countries on their trip, allowing them to stay connected without needing to switch to another SIM or eSIM in those supported locations.
The StarHub 5G Tourist eSIM is compatible with most modern smartphones that support eSIM technology. Before purchasing, it is important to verify that your specific device model is eSIM-compatible. Additionally, users with iOS devices might need to update their operating system to the latest version (e.g., iOS 18.6 or above) to ensure smooth real-name registration and activation.
The StarHub 5G Tourist eSIM significantly simplifies internet access for travelers by eliminating the need for a physical SIM card. You can purchase and activate it completely online, avoiding queues or airport pick-ups. This means instant connectivity upon arrival, allowing you to use navigation, communicate, and access information immediately without any physical exchange or installation.
You can easily purchase the StarHub 5G Tourist eSIM online before your trip. For instance, you can book through KKday to enjoy the convenience of securing your internet access in advance. This allows for instant activation via QR code upon arrival, eliminating the hassle of searching for local vendors or waiting in line at the airport, ensuring you're connected from the moment you land.
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