Product Info
Purchase Notice
- You may encounter large crowds queuing up for customs during peak season (e.g. Summer, Lunar New Year, Christmas or New Year Period). Travelers are advised to note down the desired pick-up time when placing orders.
- The service provider will calculate the free waiting time based on the pick-up time noted in the remarks. If not filled in in the remarks field, the waiting time will be calculated starting 30 minutes after the plane lands.
- In order to ensure that the information is all correct and there is no temporary change, the driver information will be updated on the link on your voucher. Please click the link to check the latest information.
- According to the local regulation, Children under 36KG / 150cm need a car seat. The driver reserves the right to decline service if the customer didn't book the child seat in advance.
- Please confirm the size and number of your luggage when booking. The driver reserves the right to decline service in the event where the vehicle exceeds max capacity
- Please note that transfer time is dependent on the traffic conditions of the day
- For passengers who plan on bringing golf bags, surfboards, or photography equipment, please notify in the "Note" section when placing your order
- Strollers are considered checked luggage. Please book “Minivan or Minibus” if you plan to carry a stroller
- Please note that besides your chosen location, extra stops cannot be made halfway during the ride
- In the event that travelers “fail to show up after Grace Period” or “does not contact the driver after Grace Period”, the driver has the right to leave, the service will be canceled and refunds will not be provided. A grace period of 15 minutes will apply to the service from hotels to the airport
- Please contact the driver in advance in case of flight delays or unexpected events. Without prior notice, the driver reserves the right to leave the premises after the Grace Period and refunds will not be granted.
- Vehicles are not wheelchair-accessible, please consider before booking
- Please pay attention to the maximum number of passengers and luggage of your selected vehicle type. If it exceeds the number of passengers or luggage, you will need to book a second car
Includes/Excludes
Surcharge(s)
Add-On
1. Car Seat
- €8/seat
- Please notify us of the age, height, and weight of your children when booking
2. Pet Transport
- Only the minivan and minibus are applicable
- €8/pet
- Please notify us of the pet type, pet size, and the size of the pet carrier (if applicable) when booking
Reminders
Travelers may adjust the pickup details no later than 48 hours prior to the service. If notified within 48 hours, there will be an order adjustment fee; at the same time, please be aware that due to changes in the order, the driver may not be able to arrange
Eating, drinking, and smoking are not permitted in the car
Driver will be waiting at the arrival hall holding a sign with the names of the traveler and the local operator “Taxi2Airport.” Please note that "KKday" will not be printed on the sign
In the event of late arrival due to flight, custom, or luggage pick-up delays, or any other unforeseen circumstances, please call your driver through the number on the voucher for further arrangements
In the event of missed flight and late transfers due to strike, road maintenance, traffic congestion, or any other unforeseen circumstances, refunds will not be granted, please consider before booking
Please contact the local agency customer service via the contact number specified on the voucher if the driver did not show up at the meeting point point
How to Redeem Your Voucher
How to Use Your Voucher
- Please present the e-voucher on-site
Pickup Point
Location Name: VCE
Address: Venice Marco Polo AirportCancellation Policy
- Cancellations 4 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
- Cancellation is not allowed between 0–3 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.
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