After scanning the QRcode to successfully download the order, the order cannot be canceled or refunded.
Installing an eSIM requires an internet connection. Please install it when you have a stable Wi-Fi or mobile data connection (installation may fail due to Wi-Fi at some airports).
Each QR code can be scanned once, and the same device can be scanned repeatedly. After binding, the device cannot be changed or deleted.
Please use the eSIM within 90 days after receiving it, otherwise it will become invalid.
Please scan and install the eSIM after arriving at your destination to avoid starting the validity period calculation early.
iOS requires version 12.1 or higher; please note that iPhones sold in mainland China do not support eSIM. In Hong Kong and Macau, only iPhone 13 mini, iPhone 12 mini, iPhone SE 2020 and iPhone XS have eSIM functionality.
The versions of Samsung mobile phones vary from country to country. Samsung mobile phones purchased in Taiwan do not support eSIM. In other regions, please check with Samsung’s official website first.
Please be aware that the signal may affect the quality of the Internet depending on factors such as location, terrain, building coverage, number of users, weather, etc.
In accordance with the International Data Communications Fair Utilization Policy, it is recommended to turn off the automatic Facebook video browsing function, automatic APP program update or automatic synchronization function to avoid excessive use of data. If you watch online TV or videos for a long time or download large data files or network Please note that due to the slowdown in Internet speed or inability to access the Internet due to mobile games, etc., you cannot apply for refund or compensation.
After placing the order, you will receive an email "Your eSlM is ready" and prompt the latest installation time and installation method.
How to install:
ios: Settings > Mobile Services > Add to Action Plan > Scan QRcode > Add to Action Plan
Android: Settings > Internet (Connections) > SIM Manager > Add SIM (Add to Action Plan) > Scan QRcode
Enable activation step mule:
1. After arriving at the destination, turn off other SIM cards and only turn on eSIM and its data roaming
2. Set the APN of eSIM (usually the APN will be automatically recognized, if it cannot be automatically recognized, you need to set it manually)
An ideal eSIM for China, Hong Kong, and Macau travel offers instant activation via QR code, stable 4G high-speed data, and access to popular international apps like Instagram, Google Maps, and Facebook. Look for plans that provide either daily high-speed data or total data allowances to suit your travel duration and usage needs. The best option eliminates the need for physical SIM card changes, ensuring a smooth experience.
Installing an eSIM for Hong Kong and China is straightforward. After purchasing, you will typically receive a QR code. Scan this QR code using your device's settings to add the eSIM profile. For iOS 17.4 and above, one-click installation is often supported. Once installed, ensure your device's mobile data is set to use the eSIM and roaming is enabled if necessary, allowing you to connect to the local network instantly upon arrival.
Yes, a dedicated China, Hong Kong, and Macau eSIM is designed for seamless connectivity across all three regions. This means you can typically use the same eSIM data plan when traveling from Hong Kong to Macau, or vice versa, without needing to change your settings or purchase a separate local SIM card. This ensures continuous internet access as you cross borders within these specified areas.
Yes, 4G network service is generally reliable with an eSIM in both China and Hong Kong. eSIM providers for these regions usually partner with major local carriers to ensure stable and high-speed data access. This allows you to enjoy fast internet for navigation, communication, and social media without significant interruptions, similar to using a local physical SIM card.
A China, Hong Kong, and Macau eSIM provides direct access to popular international apps such as Instagram, Google Maps, and Facebook. This feature is crucial for travelers who rely on these services for navigation, communication, and sharing experiences. It bypasses typical internet restrictions in certain regions, allowing for smooth usage of these essential applications without additional VPN services.
While highly convenient, some limitations of an eSIM include requiring an eSIM-compatible device, as not all older phone models support this technology. Additionally, managing multiple eSIM profiles might require some familiarity with your device's settings. Losing or changing your device could also necessitate re-installation, though the QR code typically remains valid for the purchased plan.
Yes, China, Hong Kong, and Macau eSIMs are typically data-only plans. This means they are designed to provide internet access for your smartphone or other compatible devices, allowing you to use messaging apps, make internet calls, and browse online. They do not usually include traditional voice call minutes or SMS messaging services, focusing solely on reliable data connectivity for travelers.
China, Hong Kong, and Macau eSIMs usually partner with major local mobile network carriers to ensure optimal connectivity. For China, this often includes networks like China Mobile or China Unicom. In Hong Kong and Macau, partnerships might be with carriers such as China Mobile Hong Kong or others that provide strong 4G coverage. These collaborations guarantee a stable and high-speed internet experience.