— What To Bring —
Please arrive at the designated location 15 minute(s) before the scheduled departure time, as the tour will depart on time
Emu Run Experience reserves the right to cancel a Tour, Transfer or Private Charter at any time before departure and may cancel a trip due to terrorism, natural disasters, weather concerns, political instability, pandemic/epidemic or other external events it is not viable to operate the Tour, Transfer or Private Charter in discretion
In circumstances where the cancellation is due to external events outside reasonable control, refunds will be less any unrecoverable costs already incurred for the customer
Emu Run Experience is not responsible for any incidental expenses incurred as a result of cancellation of a Tour
A Tour, Transfer or Private Charter will not proceed unless the minimum number of quests required by Emu Run Experience is confirmed. Customers will be notified as soon as possible or at least 24 hours prior to the tour
Smoking is not permitted on the vehicle or throughout the Tour/Transfer/Private Charter at any location where smoking is prohibited
Anti-social behaviour and intoxication creating disturbance to other guests or the Emu Run Experience driver/guide will not be tolerated and the Customer may be evicted at the discretion of the driver/guide
If guest choose to leave the Tour/Transfer/Private Charter at any time before arriving at the final drop off point, guest must inform the Emu Run Experience driver/guide before departing. Transport and other costs from an early departure are at a cost to guest, not Emu Run Experience
No changes can be made to the itinerary once the Tour, Transfer or Private Charter has departed
Emu Run Experience reserves the right to change the departure point or time, up until 24 hours before the departure time. Emu Run Experience will notify guest via email of the changes and specify the new location and time to meet