Add-on High Speed Rail tickets for Up to 25% Off| Grand Hi-Lai Hotel Taipei& High Speed Rail round-trip tickets | High Speed Rail Holiday | Free Taipei MRT 24-hour ticket for departures before May 31
- Book your High Speed Rail holiday now on KKday and Up to 25% Off on "Taiwan Hotel + High Speed Rail Round Trip Ticket"! Get all your transportation and accommodation needs covered in one go – even cheaper than buying them separately!
- Exclusive offer! Guaranteed room availability for departures within 14 days! Free cancellation up to 9 days prior! High-speed rail return option available.
- Get your high-speed rail tickets easily 24/7 with the T-EX APP or four major convenience stores – save time and effort and travel with ease!
- KKday offers a curated selection of diverse high-speed rail holiday travel packages, leveraging speeds of up to 300 km/h to quickly shorten travel time to and from your destination – KKday is the top choice for travel!
- For more credit card offers and exclusive discounts, please visit the event website . You can also accumulate TGo memberships and enjoy exclusive KKday Points rewards!
Product Info
What You Can Expect
1 Day
- Take the High Speed Rail to Taipei
- Deluxe Room (One King Bed)
- Deluxe room (two small beds)
- Deluxe Suite
- Bathroom
- outdoor auditorium
- swimming pool
- Gym
2 Day
- Please check out by yourself
Purchase Notice
- Once booked, dates, number of people, ticket type, room type, etc. cannot be changed. Please confirm the number of people and ticket specifications are correct before booking. Thank you for your understanding.
- Seats on high-speed trains are automatically assigned by the system. We cannot guarantee seat continuity, nor can we specify seats or carriages. If you require consecutive seats, please indicate this in the remarks column. Actual seating arrangements are subject to the system's assignment results.
- If you need to change your train/bus number, please contact KKday customer service 8 days before departure. Only one change is allowed. No changes will be accepted within 7 days of departure.
- High-speed rail reservations open 29 days before departure. Orders can be placed up to 29 days in advance, but securing a seat is not guaranteed.
- Because high-speed rail tickets can only be booked within 29 days (including the day of travel), if the 29th day falls on a Friday or Saturday, you can flexibly book tickets up to Sunday. If your travel date is beyond the booking period, the order processing staff will prioritize booking the train you need after booking opens, but the actual train availability will depend on the reply from the order processing staff.
- Due to differences in region and hotel system attributes, if you have special needs (such as one large bed/two small beds; crib, etc.), please make your request when the order is placed. We will then make the request to the hotel on your behalf. However, whether or not the request is obtained depends on the availability of rooms at the hotel. We apologize for any inconvenience.
- The definition of a child varies from hotel to hotel, and additional charges may apply on-site, depending on the hotel's policy.
- For children not occupying a bed, the price only includes insurance and administrative processing fees. If a high-speed rail ticket is required, it can be purchased when selecting the number of tickets. Any other additional costs must be borne by the customer on-site.
- Children not occupying a bed: This means that the child does not occupy a bed. If you decide to have 2 children share a bed, please select 1 child + 1 child not occupying a bed; the maximum number of children not occupying a bed is 2 (for any additional restrictions on the number of children, please see the child definition description for each product). Children not occupying a bed do not include hotel meals, facility use and supplies.
- Placing an order for a package does not mean the reservation is complete. A voucher will be issued after the order processing staff confirms the order and indicates that the order has been successfully placed. If you have any doubts, please do not place an order.
- To reserve wheelchair seats on trains, please contact the ticket windows at any station or call the High Speed Rail customer service hotline (4066-3000). Travel agencies do not offer wheelchair seat reservation services; we apologize for the inconvenience.
Reminders
[High-speed rail reservation code & ticket collection identification code] will be provided on the order voucher 7 days before the departure date. Passengers who use high-speed rail electronic tickets or ticket collection at supermarkets should collect their tickets within the time; passengers who choose physical paper tickets, tickets It will be mailed to the designated address 7 days before the departure date! For more ticket collection information and FAQs, please refer to the link (https://tinyurl.com/2dnv2a7u)
Before ordering this product, please be sure to read the ordering instructions and related agreements of the product carefully. If the orderer is not the passenger himself, the orderer will be in the position of an agent, which means he is obliged to fully inform the passenger of his/her itinerary. The ordering instructions and restrictions are legally binding on the traveler after clicking to agree. The traveler's defense of ignorance or lack of understanding will not be accepted.
If you purchase the "Love Ticket/Respect for the Elderly Ticket", please be sure to bring valid documents in and out of the station on the day of departure to facilitate inspection by high-speed rail station staff. If you do not bring the certificate or have any differences after inspection by the high-speed rail, the high-speed rail has the right to reject your ticket. To ride, you need to purchase another high-speed rail ticket before you can ride. The original high-speed rail holiday ticket cannot be refunded or refunded.
Nangang, Taipei, and Banqiao. The above three stations are not applicable to any two stations as the departure station and arrival station (for example: if the destination station is Taipei Station, the departure station is not applicable to Nangang and Banqiao stations).
The price includes a full round-trip ticket for a corresponding seat in a high-speed rail standard carriage; the date of travel must be the same as the hotel check-in or the departure date of the itinerary. A single order can only enter and exit the departure station and destination station at the same point, and take the same train. If the itinerary needs to be postponed, passengers are asked to provide the hotel's return transfer service. The item is a return ticket and no one-way refund is allowed.
The high-speed rail tickets in this project are discounted fares, can only be used on the same day, and are anonymous. If lost, they will not be reissued, so please keep them properly. All documents that have been altered, defaced, or photocopied will be invalid.
If the itinerary includes accommodation, check-in and check-out times are subject to the regulations of each hotel. If the itinerary includes accommodation, the number of rooms with advertised prices is limited. The actual room types available are subject to sales conditions and cannot be exchanged for other room types.
For pre-orders departing after the 29th, please fill in the 2 to 3 high-speed rail trains you want to take on the outbound and return trips in the "Order Notes". The actual trains obtained will be subject to the customer service staff's reply.
For details of each product, payment methods, payment terms and passenger rights, please contact KKday customer service. For other details such as departure points, carriage categories, discount status, number of people, prices and related regulations, please contact KKday customer service directly.
Photos are for reference only, the actual situation will be determined on site. Some of the pictures of scenic spots on this website are sourced from Mo Ke Publishing Co., Ltd. They may not be reproduced or copied in any form without permission.
Taiwan High Speed Rail Corporation reserves the right to cancel, terminate, modify or suspend this project. Any changes to this project and each product (including but not limited to adjustments to price, content, etc.) will be announced on the official website of High Speed Rail Holidays and KKday without prior notice.
When checking into the hotel, you must present the valid ID of the person who booked the stay and provide it to the hotel counter for personal identification.
For the itinerary changes, refunds and other related procedures for high-speed rail tickets in this project, please contact KKday customer service. If you need to cancel an order, please contact KKday customer service.
How to Use
- How to use the high-speed rail during holidays -
- Taiwan High Speed Rail
- Please use your physical ticket or mobile phone electronic ticket to enter the high-speed rail station
- High-speed rail reservations are only available within 29 days of your travel date. If your travel date is not within 29 days, your reservation will be made and sent after the opening date.
- Each passenger in the same order is limited to boarding/disembarking at the same station and cannot board/disembark at different stations.
- High-Speed Rail holiday tickets are special, with specific departure and arrival stations. For example, if you depart from Taipei Station and stay at a Kaohsiung hotel, your outbound ticket will be from Taipei to Zuoying, and your return ticket will be from Zuoying to Taipei. No refunds will be given for any stops beyond the designated destination, and you will need to pay the difference in the official High-Speed Rail fare.
- The high-speed rail tickets for this project are discounted tickets and are only valid for designated trains on the day.
- Grand Hi-Lai Hotel Taipei
- Please present this voucher at the hotel counter.
- High-speed rail holiday cancellation notice -
- According to the regulations for high-speed rail holiday tickets, no refunds can be made for any single journey.
- All ticket refunds must be handled by KKday. Ticket refunds and exchanges are not available at the ticket windows at any high-speed rail stations.
- Note: According to the regulations for high-speed rail holiday tickets, if multiple people book the same order and need to refund or exchange their tickets, they must process the refund or exchange together. Individual refunds or exchanges are not allowed, and the refund or exchange fee for all guests will be charged. We apologize for any inconvenience caused.
- High-Speed Rail Holiday Cancellation Policy -
- If you need to cancel an order, please contact KKday customer service first.
- Due to administrative time constraints, the cancellation policy will be based on the text below KKday. Order cancellation requests will only be accepted between 08:30 and 16:00 daily. Requests submitted after this time will be considered deferred for one day.
- If you have already issued a high-speed rail ticket, an additional cancellation fee of NTD20 per ticket will be charged (round-trip tickets count as 2 tickets)
- Free cancellation for more than eight days before departure. 7-4 days before departure (excluding the departure date) for changes or cancellations, a 30% cancellation fee will be charged.
- If you notify us of any changes or cancellations within three days before the departure date (excluding the departure date), a cancellation fee of 70% of the total amount will be charged.
- If you notify us of changes or cancellations on the departure date, a cancellation fee of 100% of the total amount will be charged.
- (For example, if you depart on 12/8 and change or cancel your order before 11/30, you will be charged a free cancellation fee. If you change or cancel your order between 12/1 and 4, you will be charged a 30% handling fee. If you change or cancel your order between 12/5 and 7, you will be charged a 70% handling fee.)
How to Use Your Voucher
- Please present the e-voucher on-site
Voucher Redemption Period
- The voucher must be redeemed on the selected date and within operating hours; Invalid after expiration
- Supplement: For detailed deadlines, please refer to "How to use"
Experience Location
Location Name: Hi Lai Hotel Taipei
Address: No. 168, Jingmao 1st Road, Nangang District, Taipei CityCancellation Policy
- Cancellations 9 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
- Cancellation is not allowed between 0–8 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.
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