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Product #152672
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LuggAgent Korea: Jeju Airport-Hotel Luggage Service (Discount for More Than 2 Pieces)
LuggAgent Korea: Jeju Airport-Hotel Luggage Service (Discount for More Than 2 Pieces)
LuggAgent Korea: Jeju Airport-Hotel Luggage Service (Discount for More Than 2 Pieces)
LuggAgent Korea: Jeju Airport-Hotel Luggage Service (Discount for More Than 2 Pieces)
LuggAgent Korea: Jeju Airport-Hotel Luggage Service (Discount for More Than 2 Pieces)

LuggAgent Korea: Jeju Airport-Hotel Luggage Service (Discount for More Than 2 Pieces)

South Korea-Jeju
Free cancellation 4 day(s) prior to experience date
Please present the e-voucher on-site

Book this Jeju luggage check-in service in advance for a seamless city adventure, with friendly LuggAgent professionals handling your luggage and saving you time and effort.

  • Simplify travel with clear, upfront pricing 
  • Get point-to-point baggage check-in 
  • Access proactive online customer support for easy check-in 
  • Enjoy exceptional, safe, and punctual services
[5% App discount] Code: APP5OFF , HK: APP15HK
Instant confirmation

Package Options

Product Info

The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.

— What You Can Expect —

Pre-book Jeju luggage check-in with LuggAgent and benefit from friendly, professional agents providing this service. Ideal for those eager to explore the city upon return, it saves time searching for luggage storage and resolves travel inconveniences. Say goodbye to travel hassles, making your city exploration effortless and time-efficient.


— Service Information —

  • Service Period:
  1. Airport - Hotel: Delivery between 9:00 am–6:00 pm; delivery before 9:00 pm
  2. Hotel - Airport: Shipping before 11:00 am; pick-up between 3:00 pm–9:00 pm
  3. Hotel - Hotel: Send before 11:00 am; deliver before 9:00 pm
  • Meeting Point: Please refer to the location description in the confirmation letter sent by the baggage agent
  • Service Content:
    Shipping:
    - Hotel: Store your luggage at the counter before 11:00 am (Guests cannot choose the delivery time)
    - Airport: 9:00 am–3:00 pm (Guests can choose a 30-minute delivery time), example: 9:00 am–9:30 am, 9:15 am–9:45 am

    Delivery:
    - Hotel: Deliver to the counter before 9:00 pm (Guests are not allowed to choose the time)
    - Airport: 3:00 pm–9:00 pm (Guests can choose a 30-minute delivery time), example: 3:00 pm–3:30 pm, 3:15 pm–3:45 pm
  • ! ! This service does not include Airbnb options and is only applicable to hotels with counters! !


— Important information —

  • Passengers, we kindly ask you to provide the following information in the comments section when making your booking: Firstly, please specify the number and size of your luggage. Secondly, indicate your preferred time and location for both delivery and pick-up. Additionally, provide the name of the representative person making the booking. Lastly, share your local contact information in Japan, such as your mobile phone number, email address, and preferred communication software 
  • Charges are determined by the number of individual pieces of luggage. In case the number of pieces exceeds the reserved quantity, additional fees will be charged on-site per extra piece. Luggage retrieval at the destination is only permitted after completion of the payment
  • Each piece of luggage must have dimensions (length, width, and height) that, when added together, do not exceed 180 cm, and the weight should be within 32 kg
  • Accepted types of luggage include handbags, suitcases, cartons, backpacks, snowboard bags, or strollers. Any baggage not meeting legal requirements will be rejected, even if the booking is successful. You are responsible for any losses and legal liability
  • If the delivery location is a hotel, the luggage will be handed over at the hotel's front desk or designated counter
  • Please specify the hotel as the shipping location in the order notes to ensure smooth delivery of your luggage
  • After placing your order, you will receive an email containing handover instructions and details. All necessary information will be included in this email. If you do not receive the email, please contact us directly at service@luggagent.com


— Overtime Processing —

  • If a customer can be contacted but fails to show up 30 minutes after the agreed time, an overtime fee of USD5 will be charged for every 15-minute interval, based on the official baggage agent website's listed rates
  • If the driver arrives at the hotel but is unable to receive the luggage and cannot contact the customer through the front desk or communication software, LuggAgent reserves the right to cancel the order without issuing a refund
  • Airport Shipping:
  1. If the flight is not delayed, the 30-minute free waiting policy will be in effect. Should the wait time exceed 30 minutes and the guest cannot be contacted, or the luggage cannot be collected, LuggAgent reserves the right to cancel the order without providing a refund
  2. Handover delay due to flight delay: 

- Within one hour, we will automatically extend the handover time based on the actual flight delay time
- If the delay exceeds one hour, we reserve the right to cancel the order and refund half of the fee
- If we choose to continue waiting for more than one hour, we will not charge the customer a waiting fee

*Taking into account factors such as flight delays, border quarantine measures, and customs clearance times, we recommend that customers reserve at least two hours after landing to book baggage collection time to avoid additional charges

  • Airport Pick-up: While it's uncommon for guests not to show up at the airport, if this occurs, we'll visit the customer-provided flight check-in counter to inquire. If the check-in counter is closed and we cannot reach the customer, we will store their luggage in an electronic locker. We will then notify the customer of the locker's location and code via email and messaging software, allowing them to retrieve their luggage and make the payment accordingly


Important Info

Includes/Excludes

  • Luggage delivery service
  • Baggage insurance (up to USD500 per item)
  • High security luggage storage facility
  • Items not mentioned

Reminders

  • ! ! This service does not include Airbnb options and is only applicable to hotels with counters! !

  • Please carry your ID card, passport, cash, tickets, and other valuables with you as you won't be able to access them during the service

  • Charges are determined by the number of individual pieces of luggage. If the number of pieces exceeds the reserved quantity, additional fees will be charged on-site. Luggage collection at the destination is only permitted after payment has been completed. Please take note of this policy

  • If the staff is unable to contact the passenger 30 minutes after the scheduled delivery time, the order will be considered canceled, and no refund will be provided

  • Airport services

  • The pick-up time must be scheduled at least 2 hours (inclusive) before the flight departure time. If the pick-up time is less than 2 hours before the flight departure time, we will not be held responsible for any subsequent losses

  • In the event of a flight cancellation, if the passenger notifies customer service to cancel the order before the staff picks up the luggage, a full refund will be issued. If the passenger notifies customer service to cancel the order after the staff has already picked up the luggage, no refund will be provided. The staff will still ensure that the luggage is sent to the location designated by the passenger

  • Even in the event of a flight delay, the staff will ensure that your baggage is checked and reaches the location designated by you, the passenger

  • If the flight is delayed within 60 minutes (inclusive), the staff will wait for free for 90 minutes from your scheduled shipping time. If the shipment is unable to be processed after 90 minutes, it will be considered as a service forfeit, and no refund will be provided

  • Hotel sevices

  • When storing your luggage, please inform the hotel front desk staff that you have authorized a 'LuggAgent' to pick up your luggage. The staff will retrieve your luggage based on the photo on the luggage storage receipt. Make sure to provide photos of your luggage along with the luggage storage receipt

  • Please note that if the photos of the luggage and storage receipt are not uploaded before the shipping time, it may result in the staff picking up the wrong luggage or not receiving the luggage. In such cases, the passenger will be held responsible

  • If you only need to check in part of your luggage, please check it in separately and obtain individual receipts from the front desk staff. If all your luggage is checked in together, it will be considered as a single check-in, and the staff will take it away collectively

  • If the hotel front desk does not issue a storage receipt, kindly provide the 'booking name' and 'room number,' and inform the hotel front desk staff that they will be picking up the luggage. Include a photo of the luggage, the booking name, and the room number

  • Please upload a screenshot of the hotel reservation confirmation (including the name of the person who made the reservation). Upon luggage delivery, the staff will store it at the front desk for you to collect during check-in

  • After placing your order, you will receive an email containing handover instructions and details. All necessary information will be included in this email. If you do not receive the email, please contact us directly at service@luggagent.com

How to Redeem Your Voucher

How to Use Your Voucher

  • Please present the e-voucher on-site

Experience Location

Location Name: Location of experience

Address: Jeju Jeju

Cancellation Policy

  • Cancellations 4 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
  • Cancellation is not allowed between 0–3 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
NOTE
  • Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.

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