Purchase and Use Immediately ｜Taiwan｜FamilyMart Convenience Store｜Let's Café． FamilyMart ice cream coupons

The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.

- Brand Introduction -

FamilyMart is the operating system of the Japanese multinational convenience store chain FamilyMart in Taiwan. It was established on August 18, 1988, and was FamilyMart's first location outside of Japan. It was jointly operated by FamilyMart Japan and Taishan Enterprise, and its main business strategy from the beginning was to operate through franchise stores.

- Instructions for Use -

• Family gift card
  

1. To use this coupon, please present it directly at a FamilyMart convenience store counter and scan the code to redeem (please turn your screen brightness to maximum).
   
2. "Family Gift Card Balance Inquiry": You can check your balance at any FamilyMart FamiPort machine in Taiwan. Alternatively, the transaction details (or e-invoice) issued for items redeemed with the gift card will show the remaining balance after that purchase.
3. To check your balance using the MyFamiPortApp: Go to MyFamiPortApp → Top Up → Gift Card → Balance Inquiry → Enter the first segment of the gift card's barcode (containing 16 letters and numbers) or scan the first segment of the gift card's barcode (containing 16 letters and numbers).
   
4. This card has no expiration date. It can be used in multiple transactions and combined with other cards. This gift card can be redeemed at FamilyMart convenience stores throughout Taiwan. However, it cannot be used for cash on delivery, tobacco products, consignment sales (such as home delivery, cross-store pickup, etc.), and consignment sales services that do not issue invoices (such as bill payments, tickets, and EasyCard top-ups).
   
5. The gift card can also be used at Otoya, bb.q CHICKEN and IKIGAI BBQ restaurants throughout Taiwan (excluding some stores, see FamilyMart's official website for details).
   
6. Once a gift card is transferred to a Fami wallet, it is considered redeemed and cannot be returned to the original card.
   
7. For detailed usage guidelines for gift cards, please refer to the FamilyMart gift card website announcements.
   
8. For detailed usage guidelines for gift cards, please refer to the FamilyMart gift card website announcements.
9. Issuer: FamilyMart Inc.
10. Contact Address: 7F, No. 61, Section 2, Zhongshan North Road, Zhongshan District, Taipei City
11. Person in charge: Ye Rongting; Unified number: 23060248
12. Paid-in capital: 2,232,200 (thousands of yuan)
13. The amount awarded by this gift card is guaranteed by Taishin Bank for a period of 18 months from the date of issuance. After the guarantee period, the issuer shall still be liable for performance.
14. The website for checking the performance guarantee gift certificates approved by Taishin Bank is: http://www.taishinbank.com.tw/b2b/
15. Consumer service hotline: 0800221363. For other matters that are difficult to fully describe, please refer to our company website : http://www.family.com.tw/

• FamilyMart gift vouchers

1. To use this coupon, please present it directly at a FamilyMart convenience store counter and scan the code to redeem (please turn your screen brightness to maximum).
   
2. To reactivate/print a redemption voucher: Go to the FamiPort machine in the store, select Bonus → Bonus PIN Code → PIN Code Reactivation → Enter the activation PIN Code/Serial Number → Confirm Activation → Enter the activated PIN Code/Serial Number → Confirm the item you wish to redeem → Print the redemption voucher. For detailed steps, please refer to https://www.edenred.com.tw/familymart.html
   
3. Each serial number is limited to one reprint. Please redeem the thermal paper before the expiration date and keep it safe to avoid damage, loss, or inability to redeem due to improper storage.
4. The product must conform to the brand and specifications stated on this voucher when used. Once redeemed, the product cannot be returned or exchanged.
5. The voucher is not applicable to special stores that do not issue FamilyMart invoices (such as Taiwan Railway, some schools, factory offices and shopping malls).
6. The voucher is not applicable to collection/sale services, tobacco and alcohol products, and stored value (such as EasyCard) for which a uniform invoice is not required.
7. Tickets cannot be exchanged for cash or given change. Please use them all at once; they cannot be reused.
8. Tickets may not be used in conjunction with other marketing activities.
9. The amount recorded on the electronic gift certificate is guaranteed by DBS (Taiwan) Commercial Bank Co., Ltd. from the date of sale/deposit date for one year from the date of sale/deposit date.
10. If this voucher is unused or expires within the specified supply period of the goods/services (serial number expiry date), the original purchaser may apply for a refund from the online channel where the purchase was made, upon presentation of the invoice. If the refund is confirmed, the issuer reserves the right to charge a handling fee of three percent of the refund amount.
11. The tickets are anonymous and can be used by anyone. Please keep them safe. If they are stolen, they will not be reissued or refunded.
12. A uniform invoice is issued when the ticket is sold. No further invoice will be issued for the goods redeemed or the amount offset against consumption. However, in case of other special circumstances, it will be handled in accordance with relevant laws or regulations.
13. The validity of a ticket is determined by the status recorded in the issuer's ticketing system. In the event of a system delay due to network connectivity issues, the information from the redemption merchant's system shall prevail.
14. Tickets are securities; please do not forge or alter them without authorization to avoid criminal liability.
15. The face value of the ticket is the actual (discounted) price.
16. If the issuer changes its performance guarantee mechanism, the performance guarantee period will continue, and the issuer will issue an announcement before the change of performance guarantee mechanism takes effect: https://www.dbs.com.tw/personal-zh/latest-news/default.page .

• Publisher Information:
  Company Name: Edenred Taiwan (Taiwan Branch of Singapore Edenred Smart Co., Ltd.) Address: Room A1, 2F, No. 106, Section 5, Xinyi Rd., Xinyi Dist., Taipei 110, Taiwan IOU: 70770620
  Person in Charge: Wu Zonghan; Paid-in Capital: 130,000,000
  
  Customer service hotline: (02) 6639-1012
  Customer service email: cs-tw@edenred.com
  Customer service hours: [ Yirui Smart Customer Service ] Monday to Friday, 10:00 AM - 6:00 PM, excluding national holidays and days off announced by government agencies.