※ Opening and closing dates may change depending on site conditions, so please check on the website before use.
※ Operating hours, operating slopes, operating schedules, etc. may be subject to change, so please be sure to check whether the website is operational before visiting.
[Cancellation/Refund Policy]
If not used within the validity period, full cancellation and refund are possible, but partial cancellation and refund are not possible.
When requesting a cancellation or refund, it takes 2-3 business days (excluding Saturdays, Sundays, and public holidays) to complete the refund after confirming usage.
To request a cancellation or refund, please check the purchase history of the shopping mall you purchased from or contact the shopping mall customer service center.
[Lift ticket usage information]
1) Product purchase
2) Receive mobile ticket (mobile ticket sent within 10 minutes upon purchase)
3) Present your mobile ticket at the ski house ticket office and exchange your lift ticket.
4) Enjoy skiing and boarding at O2 Resort
[Equipment rental usage guide]
1) Product purchase
2) Receive mobile ticket (mobile ticket sent within 10 minutes upon purchase)
3) Present the mobile ticket at the ski house ticket office and exchange the equipment rental voucher.
4) Present the equipment rental voucher at the rental shop on the 1st floor of the ski house and use it.
[Cancellation/Refund Policy]
※ Cancellation and refund are possible if not used within the period of use.
After receiving a cancellation or return request from the shopping mall where you purchased it, it will be processed after confirmation of use (takes 2-3 days).
※ Partial refund is not possible.
※ Used tickets cannot be refunded.
[Lift ticket, equipment rental operating hours]
- Morning ticket: 09:30~13:00
- Afternoon ticket: 13:00~16:30
- Night ticket: 18:00~21:30