Tarragona Car Rental

No, the renter must be the same as the actual driver. The signing of the car rental contract and the vehicle pick-up must be done by the renter in person. Any expenses or losses incurred, such as parking fees, traffic fines, or violations during the rental period, will be the responsibility of the renter.

Most car rental companies strictly prohibit smoking inside the vehicles. Additionally, if there is a smell of smoke upon returning the car, a cleaning fee may be charged.

It depends on the regulations of the car rental company. It is advisable to contact the company before renting to inquire about their policy.

In most cases, canceling a reservation before picking up the car entitles you to a full refund. However, some car rental suppliers may require a free cancellation request within a specific timeframe before pick-up. If canceled after the free cancellation period, no full or partial refunds will be provided.

Cancellation policies may vary among car rental suppliers; please check the terms and conditions at the time of booking. Cancellation policies may vary among car rental suppliers; please check the terms and conditions at the time of booking.

Additional equipment such as child seats or Bluetooth can be added during the booking process. If the online reservation does not offer this option, you can inquire directly at the pick-up location. Please note that additional fees may apply.

When picking up the car, please bring:

(1) Driver's License: The primary driver must have a valid driver's license for at least 1 or 2 years (depending on the car rental supplier). If using a license with non-English characters, such as Arabic, Greek, Chinese, an International Driving Permit (IDP) is required in addition to the original license. Specific requirements may vary among different car rental suppliers; please check the terms and conditions when booking for more details.

(2) Credit Card: Present the valid credit card of the primary driver at the counter (with sufficient credit limit) for pre-authorization or deposit payment.

(3) Valid Identification: Show the car rental supplier a valid photo ID (passport, national ID, or driver's license). Specific requirements may vary among different car rental suppliers; please check the terms and conditions when booking for more details.

(4) Printed Voucher: Present the printed voucher during pick-up; failure to do so may result in additional charges.

Important reminder: Pay any additional fees for extra drivers and additional equipment at the pick-up. Ensure that the credit card has enough credit to cover these costs. Failure to present a valid credit card or insufficient credit may result in the rental agency refusing to provide the car. In such cases, no refunds will be issued.

The staff at the rental location will request a deposit to cover potential damages or theft during the rental period. The deposit amount will be temporarily frozen on the credit card of the primary driver and will be refunded within 30 - 60 days if the vehicle is returned undamaged.

Important note: If the credit card of the primary driver does not have enough credit to cover the deposit, you may be unable to pick up the car. In such cases, the staff may insist on purchasing additional insurance, a standard procedure for all car rental suppliers.

Please review the order voucher for detailed information on rental car insurance coverage. Additional information can be found in the order details or by checking the insurance coverage at the time of pick-up. For more information on rental car insurance, please refer to the order voucher and contact the car rental company.

Most car rental suppliers accept major credit cards and some debit cards. The applicable payment methods will be listed on the booking page.

It is highly recommended to use the credit card of the primary driver for payment. If the order is paid by a non-primary driver, additional proof may be required. However, when paying the deposit at the counter, it is not necessary to use the same card used for booking on KKday.

Important reminder: Present the valid credit card of the primary driver at the counter during pick-up for pre-authorization or deposit payment. Failure to present a valid credit card, insufficient credit, or the use of a credit card belonging to a non-primary driver may result in the staff refusing to provide the car. In such cases, no refunds will be issued.

Each car rental supplier has its age requirements, with most allowing rentals for individuals aged 21 to 65. If you are between 21 and 24 years old, you may be required to pay a "young driver fee." For detailed information, please check the terms and conditions and order details when booking.

By entering the expected pick-up or return time during the search, the results will display vehicles that meet your needs. However, please note that additional fees for non-business hours may apply in some areas.

Yes, it is possible, but an additional one-way fee may apply. Check the detailed rental car pricing to confirm whether the one-way fee is included or needs to be paid separately at the time of pick-up. If you wish to return the car to a different location after picking it up, please contact the car rental supplier directly; the contact information will be provided in the rental agreement signed at the time of pick-up and in the KKday voucher.

Currently, KKday does not offer online services to add additional drivers. Please register additional drivers at the time of pick-up. All age and driver's license requirements also apply to additional drivers. Some car rental companies may charge additional fees for extra drivers; these fees should be paid at the time of pick-up.

If you want to return the car in another country, the search results will display applicable vehicles. If you have already booked and want to confirm whether cross-border travel is allowed, please note: Additional fees may apply, such as taxes and other additional charges, which can be paid at the car rental counter. Some cars may not be allowed to cross borders, depending on the rental location and the selected vehicle type. If you have already booked or picked up the car and want to drive across borders, you can send us an email, and we will discuss your needs with you. Important note: In many cases, to process your cross-border request, it is recommended to provide at least 7 days' notice. This is because we need to contact the supplier to prepare the necessary documents for cross-border travel. In these cases, if you contact us two days before pick-up, the supplier may refuse the cross-border request. If you wish to cancel the order in such cases, it depends on the cancellation policy of the product, and cancellation fees may or may not apply.

Any additional fees will be clearly stated in the car rental terms and conditions at the time of booking. In general, additional fees may include non-business hour pick-up/return, cross-border fees, one-way fees, young driver fees, etc. Please pay any additional fees in local currency at the car rental counter during pick-up.

The vehicles displayed online are for reference only, and we cannot guarantee specific brands, models, or colors. However, you can choose the vehicle type, seating capacity, trunk capacity, etc. The actual vehicle model depends on the inventory of the car rental supplier on the day of pick-up.

Depending on the regulations of the car rental supplier, 24/7 roadside assistance may already be included in the plan or can be purchased at the time of pick-up. In case of a vehicle breakdown, please inform the car rental supplier promptly.

While driving the rental vehicle, you are responsible for any fines or tickets incurred. Please inform the car rental staff of any violations upon returning the car. The car rental supplier may charge administrative processing fees, fines, or ticket costs to your credit card.

A simple four-step reservation process allows you to easily choose the most suitable pick-up/return location, car model, rental company, fees, and relevant regulations. Renting a car is guaranteed to be simple and convenient.

1. Enter the rental period and pick-up/return location.

2. Choose the car model, pick-up location, and plan.

3. Fill in renter information.

4. Make the payment.

5. Wait for the successful reservation notification.

6. Prepare documents and pick up the car at the location.

You can book a car as early as 24 hours in advance or as late as 6 months to 1 year in advance. For details, search for the desired date and view the results. During peak travel seasons such as holidays or summer vacation, it is recommended to book in advance to secure availability.

The rental period is calculated based on a 24-hour day. For example, if you start renting at 8:00 AM on January 1st, you can rent until 8:00 AM on January 2nd, counting as a one-day rental. If the duration is less than an hour, the hourly rate specified by the rental shop will be applied. For overtime situations, additional fees specified by the shop may be charged.

After completing the order, you will receive a confirmation email. In most cases, there is no need to confirm with the shop; you can pick up the car directly on-site. However, if there are special circumstances, KKday customer service will contact you via email. Please pay attention to your inbox. If you have any questions, feel free to contact us, and a dedicated representative will assist you.

Please contact us through online customer service (go to the order page > select the order > click the "Contact Customer Service" icon).

The renter and the credit card holder must be the same person. If the renter and the credit card holder for the transaction are different, the credit card holder needs to bring the credit card used for the transaction and the original ID to accompany the renter during pick-up. Both will be listed as joint renters on the contract.

You can request additional equipment such as booster seats, child seats, or GPS. The actual availability depends on the inventory of the car rental company and may change at any time. We cannot guarantee meeting your specific needs. Please pay the relevant fees at the time of pick-up. Important reminder: All additional fees are not included in the immediate payment price. Please pay any additional fees at the car rental counter during pick-up.

Please bring the original ID of the renter, a valid driver's license, and the credit card used for the transaction (the credit card holder needs to be the same as the renter).

KKday is committed to offering the best cancellation policy in the consumer market. Each car rental company has different regulations; some allow free cancellation before vehicle pickup, while others require cancellation several days before the scheduled pickup. Please carefully read the relevant regulations before placing your order. If you cancel the reservation after the rental period has started, no refunds will be provided. If you fail to pick up the vehicle, the car rental company will consider you a "no-show" (for example, if you are unable to pick up the car on the scheduled date and time, do not have the required pickup documents, do not meet the rental qualifications, or if the main driver's credit card does not have sufficient funds to pay the deposit), and no refunds will be provided.

Contact the Authorities: It's crucial to involve the police, and please make sure to inform both the car rental company and KKday customer service. To protect your rights, avoid settling matters privately. Mechanical Breakdown: In case of a vehicle breakdown, follow the regulations of the respective car rental company. Some may already include 24/7 roadside assistance in their package, or you might have the option to purchase it at the time of vehicle pickup. If you encounter any issues with the vehicle, promptly notify the car rental company.